Human Resources

Rockford University invites candidates for a graduate assistantship in Cross Country and Track and Field (Sprints/Jumps). The successful candidate will be available to begin 8/1/18. This is a 12 month position, working 30+ hours per week.


1. To fulfill all the necessary duties of a collegiate cross country and track coach.
2. To organize and facilitate collegiate sprints and jumps practices.
3. To creatively assist the head coach in recruiting, practice planning, meet management, and fundraising.
4. To foster a team culture that enhances the quality of education for student-athletes at Rockford University.

Essential Duties and Responsibilities include the following but not limited to:

• Organize and run practices (Sprints/Jumps)
• Generate large numbers of recruiting contact lists
• Organize mailings
• Make connections with high school coaches through email and/or phone
• Build relationships with potential student athletes through emails, phone calls, and in-person meetings.
• Manage Front Rush recruiting software
• Be able to create macro and micro training plans for any track and field event discipline as directed.
• Assist in practice planning for both cross country and track field teams
• Develop offseason training plans for track and field athletes not competing in cross country
• Supervise practices and weight room sessions as needed
• Contact current students about tutoring opportunities
• Aid program in the successful adherence of all compliance requirements for both the NCAA and the University
• Assist in the acquisition, proper use, storage, and maintenance of team uniforms and equipment
• Help develop a highly competitive yet appropriate competition schedule
• Create and plan summer camps and clinics
• Generate fundraising plans
• Aid in event management of cross country meets hosted on the Rockford University campus (both collegiate and high school).
• Operate rental vehicles
• Organize storage spaces
• Complete facility management projects as needed
• Keep a clean and orderly workspace

Education and/or Experience:

• Bachelors Degree.
• Full acceptance into either the Master of Business Administration (MBA) or the Master of Arts in Teaching (MAT) degree program at Rockford University
• 1-2ys experience coaching cross country and/or track and field
• Experience as a collegiate athlete at the NCAA Div I, II, or III level(s)
• Knowledge of NCAA Division III rules and regulations
• Working knowledge of training theory
• Valid driver’s license and personal auto insurance
• Excellent communication skills, both written and oral
• Strong organizational skills and attention to detail
• Experience in Microsoft Outlook and Microsoft Office.

Physical Demands:

Coaches are expected to actively participate in practices through running, biking, weightlifting, or walking. The successful candidate must be able to stand and/or walk for long periods of time and maintain a high level of enthusiasm while at practices and meets. Competitions will require a great deal of movement in a wide variety of weather conditions. Coaches must be able to lift 50lbs. It is preferred that coaches be able to demonstrate proper running and weight room mechanics to athletes.

Work Environment:

Coaches must maintain a consistent presence on campus throughout the school year and a professional appearance is required in all phases of the job. The successful candidate must be able to work with diverse individuals, and maintain working relationships with all members of the Rockford University faculty and staff. Work during evening hours and on weekends is expected. Some travel will be required.


• Tuition remission- 21 hours per year
• Stipend- $200 per working month
• Campus housing
• Campus meal plan (excluding break periods and summer months)

How to Apply:

Review of resumes will begin immediately and continue until the position is filled. Please email cover letter, resume, and list of three professional references to


Rockford University invites candidates for the Director of Enrollment Data and Systems. Primary responsibilities for this position will be to work with the Enrollment Management leadership team to provide the most relevant data possible at all times and to manage the software systems used within Enrollment Management. The position will focus on how the various enrollment management data systems work together and liaise with Information Technology (IT) department to direct efforts at improvements. This position will act a primary connection to external partners where enrollment systems and data are of primary concern. This position reports directly to the Vice President for Enrollment Management with strong partnership ties to Associate and Assistant Vice Presidents in division. The incumbent will be a self-directed individual who can manage the fast-paced enrollment environment.


• Direct oversight, administration, facilitation and maintenance of a customized Salesforce Customer Relationship Management (CRM) System. Manage the technology, analysis, strategic planning and communications related to CRM utilization.
• Development, customization and maintenance of dashboards for enrollment management staff.
• Serve as the primary enrollment liaison with Information Technology (IT) staff. Work collaboratively with IT staff and others to increase and standardize use of CRM features.
• Extract, analyze and assess admissions recruitment and prospect data in order to maximize CRM capabilities.
• Develop CRM training materials, documentation and best practices for enrollment management staff.
• Provide technical support for end users.
• Develop and maintain workflows to automate enrollment functions within the CRM.
• Develop and maintain workflows for automated and differentiated communication campaigns in the CRM.
• Develop and maintain data templates to the CRM for importing data sources from outside vendors
• Continually develop new workflows in the CRM to maximize existing and new functionality.
• Utilize the Ellucian PowerCampus Student Information System and other systems to produce enrollment related data via custom and canned reporting modules for short-term and long-term strategic use.
• Liaise with Information Technology department to build a new data warehouse and reporting system within SIS.
• Collect, analyze and report enrollment related survey data (e.g., admitted student questionnaires, event surveys).
• Develop analytics to track activity and direct strategy.
• Create auditing systems to ensure data integrity (i.e, duplicate resolution, erroneous or unusable entries, reassigning records, etc).
• Plan and implement data and reporting strategies to assist in making strategic decisions concerning enrollment operations.
• Stay informed and up to date on all enrollment management software systems.
• Execute system upgrades for the CRM.
• Handle related duties as assigned.
• Demonstrated knowledge, skills and abilities in working with faculty, staff and students with diverse backgrounds including academic, socioeconomic, cultural, sexual orientation, and disabilities.


• Proficiency with CRMs required, Salesforce/Target X preferred
• Proficiency with Student Information Systems (Ellucian PowerCampus a plus)
• Ability to collect, analyze and report quantitative and qualitative data
• Ability to examine, synthesize and report on information effectively
• Knowledge of Student Information Systems (Ellucian PowerCampus a plus)
• Ability to write custom queries using Microsoft SQL
• Excellent verbal and written communication skills
• Detail-oriented
• Experience in customer service in person, over the phone, and via e-mail.
• Bachelor’s degree and 3-5 years related experience
• Knowledge of enrollment planning and admission office operational functions preferred
• Basic knowledge pertaining to troubleshooting hardware, software applications, and web-based applications.
• Ability to translate dense technical requirements to audiences with varying technical understanding

Knowledge, Skills, & Abilities
• Team lead and mentoring skills
• Organizing and coordinating skills.
• Understanding marketing automation and communication plans
• Ability to work effectively with diverse populations.
• Ability to communicate effectively, both orally and in writing.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Knowledge of student recruitment and retention issues.
• Ability to plan and evaluate programs.
• Ability to gather data, compile information, and prepare reports.
• Skill in the configuration and use of computerized database programs and Microsoft Office.
• Ability to develop, plan, and implement short- and long-range goals.
• Ability to develop and deliver presentations.
• Must be able to work some late nights and occasional weekends

• Four year college degree, advanced degree desirable
• Minimum of 3-5 years professional experience

Review of resumes will begin immediately and continue until the position is filled. Please submit cover letter including salary requirements, resume and list of three professional references to

Rockford University Communications Department is accepting candidates for the position of Advancement Communication Specialist. This position will primarily assist the Communications office, along with other areas of the Institutional Advancement division with a wide variety of public and campus communications, events, web platform management, and general office support. The position requires a detail-orientated individual who has proven skills in prioritizing and managing multiple tasks simultaneously in a face-paced environment. The candidate will be required to support communication efforts with all audiences of the institution including students, alumni, donors, faculty, staff, trustees, the public, and the media. Attention to detail and ability to plan assignments from conception to completion is necessary. Excellent written, verbal, and technical skills are required.

• Assists in publishing University news including collecting information, determining content, writing copy and taking photos or working to acquire images to support content.
• Assistance with maintenance of media distribution channels.
• Primary oversight and management of the Communication office distribution and media tracking platforms – Merit and Meltwater.
• Assist in identifying, researching and writing feature articles and stories that help illustrate the successful work of the university by providing assistance in writing, editing and placing news releases.
• Assist with content for the University publication Catalyst magazine and Annual Report.
• Assist with gathering assets for digital content.
• Manage and distribute weekly and biweekly online on-line communications to campus via e-newsletters Regent Weekly and mid-week updates.
• Assist with daily management of the university’s primary social media channels.
• Assist with event planning for alumni gatherings, press conferences, special events, etc.
• Manage registration for alumni events or other institutional events
• Daily management within the web-based platform for both internal and external sites – serve as an expert resource for campus wide development/maintenance/monitoring – specifically providing oversight and expertise for all internal pages on
• General project management as required.

Desired Experience/Qualifications:

• Minimum 3-5 years experience with emphasis in communications, public relations, and writing.
• Strong ability to interpret and process written and verbal communication for public distribution
• Solid working knowledge of all Microsoft Office products and Internet Content Management logic
• General understandings of website content management.
• Working knowledge of Adobe Suite software – Photoshop, InDesign, Illustrator
• Social media experience including but not limited to Facebook, Twitter, Instagram, LinkedIn
• Friendly, customer service orientated and outgoing personality comfortable in problem solving and finding resolutions.
• Understanding of publication layout concepts and desktop publishing software a plus.
• Able to work on multiple projects and priorities simultaneously.
• Comfortable interacting with people from all areas of the campus including Executive Council, Trustees, students, faculty, staff, alumni, and donors.

Review of resumes will begin immediately and continue until the position is filled. Please submit cover letter including salary requirement, resume and list of three professional references to


Admission Counselor

04/13/2018 1:00 pm

Reporting to the Associate Vice President for Undergraduate Admission, the Admission Counselor will be responsible for successfully recruiting and enrolling students  to Rockford University. To achieve these goals, the incumbent will review applications for undergraduate admission, conduct recruitment travel, as well as advise and counsel prospective students, guidance counselors, and other constituencies regarding the admission process and academic programs.  The incumbent will be responsible for meeting individual and team enrollment goals.


• Participates in the development of student recruitment plans, strategies, and written materials.

• Analyzes qualifications of prospective students utilizing established University admissions standards, guidelines and criteria.

• Communicates on the phone, via e-mail, and in person with prospective students, applicants, parents, transfer coordinators and others to provide information and answer questions about Rockford University.

• Visits middle schools, high schools, and colleges. Speaks to groups and individual students, and meets with guidance counselors to promote the University.  Assists in coordinating recruitment events; arranges visits from prospective students and parents.

• Serves as a liaison to develop partnerships between the university and high schools throughout the state and country.

• Creates and distributes resource materials for student recruitment programs; analyzes trends in recruitment.

• Prepares reports and proposals.

• Participates in the development of operating goals and objectives for the department; recommends, implements, and administers methods and procedures to enhance operations.

• Performs miscellaneous job-related duties as assigned.

• Demonstrates knowledge, skills and abilities in working with faculty, staff and students with diverse backgrounds including academic, socioeconomic, cultural, sexual orientation, and disabilities.



• Bachelor’s degree required

• Prefer 1 to 3 years sales experience

• Bilingual Spanish skills a plus

• Must be comfortable with public speaking

• Must have a valid drivers license

• Must be able to work nights and weekends

• Position requires overnight travel



Review of resumes will begin immediately and be accepted until the position is filled. Materials submitted for all positions should include a cover letter including salary requirements, resume, and the names and contact information of three professional references to:



Application materials that do not include all of this information will not be considered.


Security Officer

04/12/2018 9:09 am

Rockford University Department of Police and Public Safety invites candidates for a fulltime Safety and Security Officer, working nights. Seeking a highly motivated, customer-service oriented individual with strong leadership capabilities. Position requires excellent written and oral communication skills, the ability to use sound judgment in stressful situations, and the ability to work both independently and as a team member. Position requires employees to maintain current certifications at all times in First Aid, CPR, AED and NIMS for Higher Education. Employees must maintain a valid driver’s license and a safe driving record along with a clean criminal background at all times. Basic computer skills and knowledge of Microsoft Office Suite software such as Word is required.

General Responsibilities include maintaining building security, enforcing University policies and regulations, and responding to various types of emergencies. Specific Responsibilities include patrolling campus; making regularly scheduled checks of buildings and grounds; parking and traffic control; responding to and investigating fire alarms, medical emergencies and other incidents; maintaining accurate reports. Safety & Security Officers also provide security coverage for University athletic events and social functions.

• 21 years of age or older
• High School diploma or the equivalent (2 or 4 year degree preferred)
• Valid driver’s license and personal automobile insurance
• One-year security officer, law enforcement, or military police experience.
• Possess excellent verbal and written communication skills; commitment to exceptional customer service
• Ability to work a 12 hour shift; including flexibility to work some weekends and holidays

Safety & Security Officers may be required to perform the following physical requirements in the course of their normal duty shift: lift 50 Lbs.; run 100 meters; lift and bend; go up and down stairs; and be in good physical condition.

Interested applicants should email a cover letter indicating wage requirements, resume and list of three professional references to Nichole Hoey at

Candidates are subject to a full background investigation, including criminal history, verification of education, work experience, and references. EOE



The Graduate Assistant will support Career Development through planning and executing workshops and events, counseling students and alumni, and effectively performing other duties as listed in the description.  He/she co- supervises student workers. When the Director is out of the office, the Graduate Assistant will act in his/her place.  The benefits include a monthly stipend and up to 21 credit hours of tuition remission per academic year. Position begins 8/1/18 and GA’s are required to work year round.


  • Counsel students regarding resumes, cover letters, interviewing, deciding a career path, finding an internship, graduate school, the job search, etc.
  • Work with undecided students through one-on-one appointments to help them learn how their values, skills, interest and personality relate to choosing a career path.
  • Help plan and organize the annual Career and Internship Fair
  • Help plan and organize other events and workshops including Coffee and Career Chats, Nursing Interview Workshop, Education Interview Workshop, etc.
  • Help prepare and write articles for the semi-annual Career Connections newsletter
  • Update internal career portal and external website with career related information and events and services offered by the department
  • Present career-related material in workshops and classes
  • Inform current students and potential students of services offered by Career Services at ROAR Days, SOAR Days and Visit Days
  • Help manage the Federal Work Study Off-Campus Program, including the annual budget
  • Administer and gather data from graduate surveys
  • Other duties as assigned 


  • Applicant must be admitted into the MAT or MBA program.
  • Strong verbal and written communication skills. Must be computer proficient and comfortable with general office equipment (phone, fax, printer).
  • Ability to read, analyze, and interpret information.
  • Ability to work 25+ hours per week.
  • Ability to effectively present information to students, parents, employers, faculty, and staff.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to develop rapport with students and alumni to effectively counsel them. 


Bachelor’s degree required. A degree in psychology, education or a related field is desired.

APPLICATION PROCESS:  Review of candidates will begin immediately and continue until the position is filled.  Interested applicants should send their resume, cover letter and list of professional  references to:

Primary Category: Graduate Assistant
Type of Position: Graduate Assistant, Softball
Education Requirement: Bachelor’s Degree, Must be admitted to MAT or MBA program
Description & Details
The Regent’s Softball Team invites applicants for a Graduate Assistant position to begin Fall 2018. Primary responsibilities will be to manage pitching staff.
SUMMARY:1. To foster, mold, guide, lead, and direct student-athletes towards a quality educational experience in order to obtain the ultimate goal of a degree.
2. To develop a successful collegiate softball program and individual coaching philosophy through recruiting, off-season programs, practice planning, and in-season execution.ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Recruiting phone calls, off-campus visits, setting up on-campus visits.
• High School visits, both in and out of state.
• Setting up and executing practices.
• Game and practice coaching.
• Individual student-athlete meetings.
• Weekly study table sessions.
• Set up individual tutoring and learning sessions through the usage of Rockford University programs.
• Classroom attendance and grade checks.
• Strength and conditioning supervision.
• Film breakdown of both practice and game film.


• Bachelors Degree.
• Acceptance into the graduate program
• Successful playing experience preferably at the collegiate level.
• Position specific knowledge of the game
• A valid driver’s license
• Excellent communication skills, both oral and written
• Excellent organizational skills and attention to detail
• Must be willing to take initiative and work hard
• Working knowledge of Strength and Conditioning

TO APPLY: Email a letter of interest, resume and list of three professional references to:

Job Title:                   Security Communication Specialist, Part-time

Department:               Campus Safety & Security

Reports To:                Director, Campus Safety & Security


The Communication Specialist receives and responds to routine and emergency phone calls. Better known as the “Campus Operator,” this individual is often times the first contact by outside constituents and are the “first-impression” of the university. The Communication Specialist responds to specific requests for service/response directed to the University Safety & Security Department. This part-time positon works 11pm-7am with a shift differntial.  Must be available to work every Friday and Saturday. 

Rockford University is seeking a highly motivated and customer-service oriented individual. The position requires exceptional written and oral communication skills, the ability to use sound judgment in stressful situations as well as basic computer skills and knowledge of Microsoft Office. (Word and Excel are required.)  

Qualified individuals must be able to multi-task, handle switchboard, emergency and security calls efficiently and deal tactfully and calmly with a wide variety of callers, including those reporting emergencies. Communication Specialists document calls, provide information, service and appropriately represent the University to all constituents. They must also have the ability to work flexible hours as coverage is provided around the clock. 

General Responsibilities include the following:

  • Determining the nature and importance of all phone call requests and initiating appropriate response actions;
  • Monitoring all internal office telephones, two-way radio communications, alarm and access control systems;
  • Inputting and retrieving information from several different Safety & Security databases, issuing parking stickers and maintaining database for distribution of stickers.
  • Receiving and distributing University keys to facilities and offices on campus.
  • Maintaining a detailed daily incident report log; and
  • Performing other duties as assigned.



  • Excellent verbal and written communication skills;
  • Commitment to good customer service;
  • High School diploma or the equivalent;
  • Ability to work a flexible schedule, including weekends and holidays
  • Ability to perform moderate physical activity;
  • Knowledge of University policies, procedures, and standard operating practices.


PHYSICAL REQUIREMENTS: Communications Specialist may be required to perform the following physical requirements in the course of their normal duty shift: lift 25 Lbs; lift and bend; go up and down stairs; and be in good physical condition.


Candidates are subject to a full background investigation, including criminal history, verification of education, work experience, and references.

APPLICATION PROCESS: Interested applicants should send their cover letter, including wage requirements, resume and list of three professional references to Human Resources at







Rockford University invites applicants for the position of Graduate Assistant in the Urban Education Program. The graduate assistant for the Urban Education Program in the Education Department has duties involving research and data collection related to accreditation, clerical activities related to the support and revision of course materials for existing and new courses, and the maintenance of records for the Education Department. This is a year round position, to begin 8/1/18, working approximately 25 hours per week. Benefits include up to 21 hours of tuition remission per academic year and a monthly stipend.

• Assist in planning activities for the Education Pathways Program
• Assist with clerical activities related to clinical and student teacher placements
• Assist in sending out and analyzing results from surveys
• Research for articles on specified topics related to urban education and other disciplines
• Assist in the creation and revision of materials for class use, including PowerPoint presentations, checklists, and rubrics
• Conduct clerical work such as copying and disseminating materials; filing; and preparing, editing, and revising documents
• Complete record keeping of the Education Department’s assessment information, course syllabi, and course scheduling
• Maintain and populate the Department of Education’s social media accounts
• Other duties as assigned

• Bachelor’s degree
• Admission into the Rockford University Graduate Program. Priority consideration will be given to applicants matriculated in the MAT Program
• Excellent computer skills and proficient in Microsoft Office

Please submit cover letter, resume and list of three professional references to

Rockford University is accepting nominations and applications for the position of Vice President for Advancement. Reporting to the President, the Vice President oversees, guides, and monitors work of all the following positions and initiatives including direct oversight, at present, of the Director of Communications, the Director of Marketing, and the Assistant Vice President for Institutional Advancement; is a member of the President’s Executive Council; and is responsible for Alumni Relations, Development, Communications (Internal and External; Print and Web), Government Relations and Community Relations. View the full search posting >>

Responsibilities (including, but not limited to):

  • Lead a team of advancement professionals, graduate assistants, undergraduate-student-support-staff, and volunteers in the ongoing development and implementation of a comprehensive and evolving plan that advances the university through marketing, communications, development, alumni programming, scheduling services and print/mail services.
  • Working with direct and indirect reports to ensure implementation of the division’s annual plans.
  • Monitor benchmarks for performance measured against the annual and strategic plans.
  • Administrative duties at Executive Council and with the Board of Trustees.
  • Serve as direct liaison to the President for his/her work in Development and Alumni.
  • Maintain a personal portfolio of prospects for cultivation, solicitation and stewardship.
  • Direct activities as they relate to special project fundraising, particularly capital campaign initiatives.
  • Other duties as assigned or absorbed.


  • Experience in fundraising, particularly in seeking major gifts and the planning essential to undertake a strong annual fund, and when appropriate a capital campaign.
  • Knowledge of planned giving instruments, estate planning concepts, legal documents and tax law and its implications in the philanthropic process is preferred.
  • Established record of effective public speaking and interpersonal and written communication skills is essential.
  • Ability to initiate and build relationships with prospective corporate and foundation donors, and interact via telephone and in person with institutional representatives.
  • Demonstrated record of success in generating significant commitments from corporations, foundations.
  • Organization, prioritization, judgment and problem-solving skills essential.
  • Excellent interpersonal skills with various parties, including faculty, staff, students, vendors, Board of Trustees, and executives. Must also have strong networking skills.
  • Strong leadership and time management skills.
  • Knowledge of higher education.
  • Employee development and performance management skills.
  • High energy self starter; must be able to take initiative with minimal guidance and be comfortable working both as an individual and as part of a team.
  • The Vice President has demonstrated knowledge, skills and abilities in working with faculty, staff and students with diverse backgrounds including academic, socioeconomic, cultural, sexual orientation, and disabilities.


  • An undergraduate degree in a related discipline along with appropriate experience, or preferably an advanced degree.
    • Broad management experience (minimum of ten years) in this or related fields, including an understanding and appreciation of the impact of a University to a community.

About Rockford University:

Rockford University is a co-educational four-year private institution located in Rockford, Illinois. Chartered in 1847 as Rockford Female Seminary, the institution became Rockford College in 1892 and became fully co-educational in 1958. On July 1, 2013 the college transitioned to Rockford University. Rockford University is home to one of only 11 Phi Beta Kappa (PBK) chapters in Illinois, the most prestigious honor society in the United States. Named by The Princeton Review as a Best Midwestern College and one of only 81 colleges in the nation as a “College with a Conscience,” the University currently serves approximately 1,300 full-and part-time students. The University is pleased to continue to grow its enrollment. Best known of the university’s graduates is Jane Addams (1881), founder of Chicago’s Hull-House and recipient of the Nobel Peace Prize (1931). The University educates men and women to lead responsible lives by means of a curriculum grounded in liberal arts learning and complemented and extended by professional and practical experience. Through the total academic and co-curricular experience, Rockford University strives to prepare students for fulfilling lives, careers, and participation in a modern and changing global society. The University has approximately 80 majors, minors and concentrations, including the adult accelerated degree completion program for a B.S. in Management Studies. At the graduate level, degrees are extended to include the Master of Business Administration (MBA), Master of Arts in Teaching (MAT), and Master of Education (MEd).

Rockford is conveniently located in northern Illinois just 90 miles from Milwaukee, Wisconsin, and Chicago. Situated on a scenic riverfront, the City of Rockford is home to 150,000 people who enjoy a small-town atmosphere with the benefits of being part of a larger metropolitan population of 300,000.

Rockford University is being assisted by the partners of Hyatt – Fennell. Nominations and application materials should be submitted via email to Applications include a letter of interest, a current résumé/cv, and contact information for five professional references and should be submitted in separate documents. Applications will be reviewed as they are received and should be submitted prior to FEBRUARY 26, 2018 to receive full consideration. All applications and nominations will be considered highly confidential.

For more information contact:
Cheryl Hyatt – 724-242-0476

Rockford University is an AA/EOE employer