Dining Services

General Information

Rockford University contracts with Sodexo to provide food service to the campus community.  Any member of the University community may participate in the food service program.  Resident students are required to participate in the meal plan program.  Contact the Dining Service or SAS offices for prices and registration materials.

Food service is provided in Burpee Dining Hall and the Den.  The Burpee Dining Hall is located on the 2nd floor of the Burpee Student Center. The Den is located on first floor of the Burpee Student Center.  Sodexo also provides catering services to meet the needs of the campus and local community.

Campus Dining Policies

  • All customers (student, faculty, staff and guests) must wear appropriate clothing and footwear in the dining areas at all times.
  • Students are required to present I.D. Cards for all meals. This is done to protect the Students’ meal plan balances.
  • Dining room property, such as dishes, trays, pitchers, silverware, kitchen equipment and furniture equipment, must not be removed from the dining room.
  • Everyone must carry dishes and tableware to the designated dish return area at the completion of the meal.
  • With the exception of To-Go-Box meals, no food may be removed from the Burpee Dining Hall. All food and beverages must be consumed in the dining hall, with the exception of one piece of fruit, or one ice cream cup or cone.

Failure to comply with any of the above policies may result in disciplinary action.

Meal Plan Accommodations/Exemptions

Policy – Rockford University requires students living in the residence halls to maintain a food services contract. Sodexo Dining Services provides various meal plans for students during the Fall and Spring academic terms. With appropriate documentation, students with medical conditions may be released temporarily or permanently from the food services contract. Students may also be released pending hardships or special circumstances that cannot be addressed by Campus Dining Services.

Procedures to Request Meal Plan Accommodations and Exemptions for Medical Reasons – Students who request accommodations or exemptions for medical reasons may do so at any time during a semester. If the request is granted, a new contract will be issued effective on the Thursday following the day the request is granted. To make a request for an accommodation or exemption, please:

  1. Obtain the Rockford University Meal Plan Contract Change/Exemption Request form (available in Lang Center for Health, Wellness, Counseling & Disability Services).
  2. Consult with a licensed health care professional and obtain documentation that indicates the condition and reasons for the accommodation or exemption. The professional should also provide any recommended dietary adjustments to address your condition.
  3. Provide the completed form and medical documentation to a staff member in Lang Health Center. We advise you to make an appointment with the staff member to review your request.
  4. Upon review, the staff member in Health Services will inform you whether your request was:
  • Approved
  • Approved provisionally (e.g., granted for one semester or other limited period)
  • Denied
  • Remanded until further information is provided

Procedures to Request Meal Plan Accommodations and Exemptions for Non-medical Reasons Students requesting accommodations or exemptions for non-medical reasons must do so no later than 14 days after the beginning of each semester. If the request is granted, a new contract will be issued and it will take effect on the Thursday following the day the request is granted. Every attempt will be made to review and act on the request within two business days after it is received. To make a request, please:

  1. Submit all requests to Sodexo Dining Services, using the Rockford University Meal Plan Contract Change/Exemption Request form (available in Dining Services and Lang Center for Health, Wellness, Counseling & Disability Services).
  2. The Director of Food Service will consider all requests and notify you whether your request was:
  • Approved
  • Approved provisionally (e.g., granted for one semester or other limited period)
  • Denied
  • Remanded until further information is provided

Appeal Process – If you want to appeal a decision concerning your request for meal plan accommodations, you may do so by addressing the appeal to the Meal Plan Review Committee, which consists of at least three representatives from the following departments: Student Life, Lang Center, Campus Dining Services, and SAS. Appeals must be submitted in writing to the

Food Service Committee

The Food Service Committee’s primary function is to serve as a liaison between the student body, the University, and Sodexo Food Service. The committee purpose is to review campus food services, address any student concerns, and make recommendations to improve the service on campus for students. The Committee consists of the Sodexo General Manager and personnel, Student Life personnel, a representative from SGA, and other students willing to serve on the committee.