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Rockford University invites candidates for Director of Student Involvement and Orientation.  The successful candidate provides overall leadership and coordination for a comprehensive campus activities program which includes the planning, implementation, and assessment of social, service and educational programs that address the needs and interests of students. This person leads, plans, and coordinates the student activities programs on campus that will enrich and enhance the student’s overall experience. The Director will supervise student organizations and facilitate meetings and partnerships that will further improve students’ involvement on campus. The Director also coordinates orientation programs for first-year and transfer students.  This person also serves as the Burpee Student Center building supervisor and in that role will train and supervise student workers/managers, manage the student center facility, and establish and maintain building policy and procedures.  This is a fulltime, exempt position.

Duties and Responsibilities:

Student Activities

  • Create, market, and implement a comprehensive student activities program for RU students, which includes social, educational, and diverse cultural events.
  • Provide leadership and management for student activities.
  • Establish student programming goals, policies, and operating procedures.
  • Develop methods for evaluating program effectiveness in helping promote holistic learning and growth that supports both the mission of the University and key learning outcomes.
  • Lead in the planning and implementation of evening and weekend programming initiatives.
  • Advertise and maintain an events master calendar for activities in coordination with the University events calendar.
  • Establish and provide oversight for a Campus Activities Board. Mentor and develop student members.
  • Responsible for the daily operation of the Student Activities
  • Prepare and manage yearly student activity budgets.
  • Assist and/or coordinate University events including, but not limited to: RU Celebration, Family Weekend, Homecoming, etc.
  • Function as a student development generalist by handling all types of student affairs and student development situations as necessary.
  • Serve as a connector for student organizations and University offices.
  • Participate in collaborative campus committees and develops professional relationships with students, staff and faculty.
  • Positive role model for students, demonstrate, cultivates respect for diversity.

Student Organizations

  • Serve as a coordinator and resource to student clubs and organizations. Facilitate Executive Circle and/or other inter-club/organization meetings.
  • Serve as resource to student organizations by meeting with students throughout their event planning process, providing assistance with event details, budgeting, advertising, set-up requests, relevant University policies and serving as a liaison between University offices.
  • Coordinate the annual registration process for student organizations, by maintaining officers’ contact information, budgeting, and other materials including membership rosters, constitutions, and other organizational documents. Update policies and procedures for student organizations and clubs.
  • Provide specific guidance on issues related to University policies and procedures, contract negotiation and management, as well as risk management.

Orientation/Welcome Week

  • Design, coordinate, and implement fall and spring orientation/welcome week programs for first-year and transfer students, working collaboratively with campus partners.
  • Coordinate the recruitment, selection, training, supervision, and evaluation of student orientation leaders.
  • Develop comprehensive technology, website, social media, publication plans for content related to orientation/welcome week programs.
  • Develop an assessment plan for orientation efforts.
  • Responsibly manages orientation/welcome week budget by maintaining appropriate records.

Burpee Student Center

  • Serve as building supervisor.
  • Select, train, supervise and evaluate Burpee Student Center student staff, including one graduate assistant and 30+ student workers
  • Serve as a liaison with Facilities, Safety and Security, Campus Scheduling, Food Service, and other offices as it relates to the Student Center.
  • Establish and maintain Burpee Student Center policies and procedures.
  • Assist in maintaining the condition of all building spaces, furniture, and equipment including, but not limited to, purchase recommendations and inventory.


  • Bachelor’s degree in Higher Education, College Student Personnel, Student Development or related field required. Master’s degree in Higher Education is preferred.
  • Minimum of two years of experience in student activities, student programming board, student life, campus center, student union or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Ability to manage multiple tasks at once and able to handle fast paced and intense environment.
  • Ability and willingness to work varied hours including evening and weekends.
  • Excellent written and oral communication, problem-solving, conflict resolution, planning, presentation, and project management skills.

To Apply:

Review of applications will begin immediately and continue until the position is filled.  Please submit a cover letter indicating salary requirements, resume and list of three professional references to



The Division of Enrollment Management at Rockford University is seeking applications for a Director of Adult and Graduate Admissions to lead a newly formed department.  Reporting to the Vice President for Enrollment Management the Director will fully form and lead the department responsible for all Adult Accelerated and Graduate program enrollment at the University. This position is responsible for developing policies and procedures and monitoring and analyzing performance of assigned staff members. This position requires a solid understanding of higher education administrative processes since it involves working on complex projects with cross-functional teams and with a wide range of campus constituencies. Strong analytical, problem solving and leadership skills are essential. The incumbent with develop and execute marketing and recruiting strategies designed to attract top students and provide leadership in achieving enrollment goals and objectives. The incumbent is accountable for uniform and timely dissemination of information and communication with prospective students and providing them information about all available services. The incumbent is responsible for working with the admission team to develop and enhance admissions events, technologies, marketing tools, procedures and policies. This position develops and implements outreach to achieve long and short term institutional recruitment goals and to establish relationships with corporations, community organizations and governmental agencies which involves interacting with University leadership and the development of articulation agreements. The Director is a member of the Enrollment Management Leadership Team that strives to meet student needs, provide excellent customer service and achieve enrollment goals. 


  • In collaboration with the VPEM, establish strategic direction, priorities and goals for the Office of Adult and Graduate Admissions, using data to make informed proposals and decisions.
  • Provide overall leadership in developing internal policies and procedures and ensure adherence to University guidelines and admission criteria.
  • Develop recruitment plans for each adult accelerated and graduate program. The plans must recognize the intrinsic differences and distinct attributes each program possesses and therefore must be highlighted for each target market.
  • Work collaboratively with programs across the University to develop and execute central recruitment, admissions and enrollment strategies for on campus program and develop strategies that include online and off campus program delivery.
  • Collaborate with Marketing and Communications offices to develop marketing materials including publications, digital media and advertising.
  • Develop and execute a communication strategy for outreach to prospective adult accelerated and graduate students including email, print, texts and social media and community engagement.
  • Develop comprehensive web presence within the structure of the Rockford University website.  Monitoring this presence to ensure information is accurate and current.
  • Supervise staff within Adult and Graduate Admissions operation assigning duties, evaluating performance, and ensuring all staff members receive appropriate training and professional development opportunities.
  • Develop and administer the Office’s budget, including budget forecasting, planning and monitoring of expenditures.
  • Collaborate with various University constituents, such as the academic departments, Marketing and Communications, Financial Aid, etc. to ensure consistent messaging and service follow-through.
  • Monitor international, national and state-wide educational and enrollment trends.
  • Travel on behalf of the University is required. Some weekend and evening hours required.
  • Perform other duties as assigned to support enrollment success at the University.


  • Project Management skills
  • Organizing and coordinating skills.
  • Data entry skills
  • Ability to work effectively with diverse populations.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to gather data, compile information, and prepare reports.
  • Ability to use Microsoft Office and databases. 


  • Bachelor’s degree required with master’s degree preferred
  • Five years’ experience with increasing levels of responsibility in recruitment and admissions required, preferably with adult and graduate programs

To Apply:

  • Resumes will be accepted until the position is filled.  Please submit a cover letter, including salary requirements, resume and a list of professional references to:

The Director of Student Success and Retention is an integral member of the Enrollment Management Leadership Team and reports to the Vice President for Enrollment Management. The primary emphasis of this position is to create and implement programs that will aid in student retention and persistence at Rockford University. This includes working with Enrollment Management, Academic Affairs, and Student Life staff to identify ways to support students and retain them through graduation.


The Director of Student Success and Retention is an integral member of the Enrollment Management Leadership Team and reports to the Vice President for Enrollment Management.  The primary emphasis of this position is to create and implement programs that will aid in student retention and persistence at Rockford University.  This includes working with Enrollment Management, Academic Affairs, and Student Life staff to identify ways to support students and retain them through graduation.


Administrative Responsibilities

  • Provide vision and leadership in the development of policies, programs, and procedures related to the retention of students at Rockford University.
  • Develop an understanding of current issues that prevent students from having a successful university experience.
  • Collect and interpret data as it relates to retention.
  • Administer the College Student Inventory (CSI) and Student Satisfaction Inventory (SSI).
  • Work with academic advisors and SAS to resolve student concerns regarding academic and financial aid issues.
  • Work closely with faculty, staff, and administration to broaden their understanding of student retention efforts and assist them in understanding the significant role they play in student retention and persistence.
  • Work with first year advisors to provide all first year students quality advisement.
  • Work closely with SAS and admissions for reporting retention data.
  • Track students and institutional concerns as well as measures taken to resolve concerns.
  • Chair the Student Intervention Team and determine best measures to assist individuals using a holistic approach.
  • Serve as a contributing member on university committees as assigned.
  • Assume other duties as delegated by the Vice President for Enrollment Management.

Work with Students

  • Provide advocacy services to students who self-refer or who are referred by Rockford University faculty or staff.
  • Serve as a liaison between faculty and students.
  • Work with students who are conditionally admitted or who are placed on academic probation in developing a plan for success and to meet with them on a regular basis to monitor their progress. 
  • Assist students in adding/dropping/registering for classes when their academic advisor is not available.
  • Assist students who appeal academic dismissals or who petition to return to Rockford University for academic study.
  • Make appropriate referrals for students needing assistance from other campus offices (e.g., Lang Health, Wellness and Counseling, Disability Services, Center for Learning Strategies).

Professional development

  • Attend conferences and workshops related to student success and retention.
  • Keep current regarding student success and retention issues.

Education and Experience

  • Minimum of five years of experience in a related field.
  • Master’s degree in a related field.
  • Strong organizational skills.
  • Ability to multi task.
  • High energy self-starter; must be able to take initiative with minimal guidance and be comfortable in working both as an individual and as part of a team.
  • Strong verbal and written communication skills.
  • Proven presentation skills.
  • Excellent interpersonal skills with various stakeholders.
  • Effective time management skills.
  • Ability to analyze and interpret data.
  • Strong PC skills including Word, Excel, PowerPoint, Access etc.

To Apply:

Resumes will be accepted until the position is filled.  Please submit a cover letter, including salary requirements, resume and a list of professional references to:


Rockford University invites candidates for Assistant or Associate Director of Admission.  Primary responsibilities for this position will be to recruit first year and/or transfer students and to serve as a team lead and mentor in the Admission Department. In addition, this position will develop, coordinate, administer and monitor enrollment related activities of the department.  This full-time, exempt position reports to the Associate Vice President for Undergraduate Admission. 


Work collaboratively with all areas within the University to achieve the University’s overall recruitment and admission goals.

  • Meet established goals within assigned recruitment territory.
  • Serve as a team lead and mentor in the Admission Department and assist in the development, direction, coordination and monitoring of the Admission Department’s activities to accomplish its goals and objectives with a focus on first-year and transfer recruitment, standards of customer service, relationship development, and continuous improvement of departmental operations..
  • Directly supervise the first-year admission team.
  • Provide motivation to achieve and maintain a high level of productivity and morale and help create a climate that is proactive by being personally involved in helping the department achieve its recruiting goals.
  • In conjunction with the AVP, ensure that objectives, goals, plans, policies, practices and actions produce desired student recruitment results, consistent with the overall mission and strategic plan for Rockford University.
  • Develop and monitor reports to enhance recruitment strategies, yield management, forecasting, and operational efficiency.
  • Delegate responsibilities of the Admission staff to ensure that policies and procedures are properly discharged at all levels of the department.
  • Carry out responsibilities which include the following: planning, assigning, and directing work of others in the department; address complaints and resolve problems.
  • Stay informed on industry trends and environmental issues affecting admission and enrollment.
  • Handle related duties as assigned.
  • Demonstrated knowledge, skills and abilities in working with faculty, staff and students with diverse backgrounds including academic, socioeconomic, cultural, sexual orientation, and disabilities. 


  • Must have a strong work ethic, have high energy and be a committed team player.
  • Excellent leadership capabilities with the solid ability to help train and develop Admission Counselors.
  • Must have a strong personal presence and have excellent communication skills, both oral and written.
  • Expert in developing relationships.
  • Must have high integrity and solid business acumen.
  • Proficiency with Salesforce a plus. 

Knowledge, Skills, & Abilities

  • Team lead and mentoring skills
  • Organizing and coordinating skills.
  • Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements.
  • Ability to work effectively with diverse populations.
  • Ability to communicate effectively, both orally and in writing.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Knowledge of student recruitment and retention issues.
  • Ability to plan and evaluate programs.
  • Ability to gather data, compile information, and prepare reports.
  • Skill in the configuration and use of computerized database programs and Microsoft Office.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to develop and deliver presentations.
  • Must have a valid driver’s license and personal automobile insurance.
  • Must be able to work some late nights and occasional weekends

Distinguishing Characteristics: Position requires: a) team lead with mentoring experience b) academic counseling, career planning, and advisement for potential students; c) visiting middle schools, high schools, and/or colleges to deliver talks and represent the university to potential students; d) coordination of on- and off-site recruitment events, workshops, and/or retreats; e) development and distribution of recruitment and retention resource materials; f) interaction and liaison with external school systems and agencies in the development and maintenance of partnerships. 


  • Bachelor’s degree required, advanced degree desirable
  • Minimum of 4 years progressive admission experience (Assistant Director) or 6 years progressive admission experience (Associate Director). Related experience may be considered, but must have previous admission experience.


Review of applications will begin immediately and continue until the position is filled.  Please submit a cover letter indicating salary requirements, resume and list of three professional references to



Job Title:                   Security Communication Specialist, Part-time

Department:               Campus Safety & Security

Reports To:                Director, Campus Safety & Security


The Communication Specialist receives and responds to routine and emergency phone calls. Better known as the “Campus Operator,” this individual is often times the first contact by outside constituents and are the “first-impression” of the university. The Communication Specialist responds to specific requests for service/response directed to the University Safety & Security Department. This part-time positon works 11pm-7am with a shift differntial.  Must be available to work every Friday and Saturday. 

Rockford University is seeking a highly motivated and customer-service oriented individual. The position requires exceptional written and oral communication skills, the ability to use sound judgment in stressful situations as well as basic computer skills and knowledge of Microsoft Office. (Word and Excel are required.)  

Qualified individuals must be able to multi-task, handle switchboard, emergency and security calls efficiently and deal tactfully and calmly with a wide variety of callers, including those reporting emergencies. Communication Specialists document calls, provide information, service and appropriately represent the University to all constituents. They must also have the ability to work flexible hours as coverage is provided around the clock. 

General Responsibilities include the following:

  • Determining the nature and importance of all phone call requests and initiating appropriate response actions;
  • Monitoring all internal office telephones, two-way radio communications, alarm and access control systems;
  • Inputting and retrieving information from several different Safety & Security databases, issuing parking stickers and maintaining database for distribution of stickers.
  • Receiving and distributing University keys to facilities and offices on campus.
  • Maintaining a detailed daily incident report log; and
  • Performing other duties as assigned.



  • Excellent verbal and written communication skills;
  • Commitment to good customer service;
  • High School diploma or the equivalent;
  • Ability to work a flexible schedule, including weekends and holidays
  • Ability to perform moderate physical activity;
  • Knowledge of University policies, procedures, and standard operating practices.


PHYSICAL REQUIREMENTS: Communications Specialist may be required to perform the following physical requirements in the course of their normal duty shift: lift 25 Lbs; lift and bend; go up and down stairs; and be in good physical condition.


Candidates are subject to a full background investigation, including criminal history, verification of education, work experience, and references.

APPLICATION PROCESS: Interested applicants should send their cover letter, including wage requirements, resume and list of three professional references to Human Resources at







Director of Counseling

04/21/2017 3:05 pm

Job Title:           Director of Counseling

Department:     Lang Center for Health, Wellness, Counseling and Disability Support Services

Reports To:       Director of Lang Center

FLSA Status:     Exempt, 10 months and 2-3 days per week during summer

Prepared Date: February 2, 2017



Rockford University invites applicants for the position of Director of Counseling in the Lang Health Center.  The successful candidate will provide personal counseling and health education information to Rockford University students, faculty, and staff. Serve as the expert on counseling issues for the University and the interpretation of policy, procedures and regulations. Will work collaboratively with the Compliance Officer/Title IX Coordinator to provide information, education and training with regard to Title IX issues.  This position will provide consultation with regard to the complex dynamic of Title IX issues and support for those affected. This position is housed under the banner of Student Life – Lang Center and is supervised by Director of Lang Center.  The Director position is an exempt position, averaging 30 hours per week with fulltime benefits upon hire, including tuition remission for employee, spouse/domestic partner and dependents.


  • Provide one-on-one counseling to students, case notation and appropriate documentation of visits
  • Supervise personal counselor, adjunct counselor and counseling interns
  • Refer and advocate on behalf of clients. Keep informed of on and off campus resources
  • Provide mental health information and prevention/intervention strategies to campus community
  • Provide alcohol/drug use/abuse prevention information and strategies to campus community and participate in alcohol trainings
  • Demonstrate knowledge, skills and abilities in working with faculty, staff and students with diverse backgrounds including academic, socioeconomic, cultural, sexual orientation, and disabilities
  • Consult and utilize industry resources and attend conferences from professional organizations such as National Association of Social Workers, American College Counseling Association, AHEAD, Association for University and College Counseling Center Directors
  • Work as part of the Lang Center team to provide services and education to students as well as develop the appropriate web pages for specific content areas
  • Coordinate web resources for screening and counseling information
  • Develop library of resources – pamphlets, books, and other printed information
  • Participate and support Lang Center events such as groups, health education
  • Work collaboratively with other campus departments and committees i.e. Residence Life, Behavioral Intervention Team, Students of Concern, Office of Success and Retention
  • Other duties as assigned


The Director of Counseling will assist in training and assimilating new counseling staff and interns. The director shall make him/herself available for formal and informal meetings with new staff and interns to provide guidance, training and expertise.

The Director of Counseling will be responsible for providing high quality supervision for personal counseling staff, adjunct counselors and counseling interns. The Director shall facilitate regular supervision sessions to include case review, provide feedback on interventions being utilized with the client and to share pertinent resources with counseling staff.  The Director shall follow the supervision standards outlined by the American Counseling Association.

The Director of Counseling shall abide by the National Association of Social Workers Code of Ethics.

The Director of Counseling shall be available by phone or in person for after-hours emergencies on campus should the need arise. 


  • Understand, accept, and agree to practice the Ethical Principles and Standards set forth by the American Counseling Association and National Association of Social Workers
  • Knowledge of principles and practices of personal, emotional and academic counseling
  • Knowledge of methods and techniques of program development
  • Knowledge of best practices and legal requirements of the American with Disabilities Act
  • Ability to interpret College policy, procedures, and regulations
  • High energy, self starter; must be able to take initiative with minimal guidance and be comfortable working both as an individual and as part of a team
  • Strong verbal and written communication skills
  • Excellent interpersonal skills with various stakeholders
  • Effective time management skills


  • Minimum three years professional experience in social service setting is highly preferred
  • Master’s degree in Social Work required
  • License required, Licensed Clinical Social Worker


Review of resumes will begin immediately and continue until the position is filled.  Please submit a cover letter indicating salary expectations, resume and list of three professional references to: