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Campus News / News

Graduate Assistant for Student Support Programming

05/07/2024 10:34 am

Student Support Programming (SSP) provides innovative support services and resources to ensure college completion for RU students.  The Graduate Assistant (GA) for Student Support Programming is responsible for assisting with the delivery of services for programs offered in Student Support Programming (SSP). This position, starting August 1, 2024, will assist with recruiting, hiring, training, and supporting Peer Mentors and Peer Assisted Student Support workers.  The GA will also assist Rockford University students in becoming more successful and independent learners by providing assistance for assigned students with an emphasis on time management, note taking, organization and study strategies.

Additionally, the GA will collaborate closely with the Dean of Student Support Programming in the management, and innovation of support services to increase student retention and completion rates for first generation and other marginalized student populations.   The GA will work to minimize barriers to college completion and provide individualized care to retain and graduate RU students.  The position would support students via regular communications, meetings, success workshops, and program events to assure a positive and supportive climate while providing strategic assistance for students.


  • Enrolled in RU Master’s Degree program for Education (preferably)
  • In good academic and disciplinary standing with Rockford University
  • First generation college student (preferably)
  • High energy self-starter and comfortable working both as an individual and as part of a team
  • Strong enthusiasm and commitment to helping students navigate life at RU
  • Willingness to be flexible and engage with SSP staff and program participants
  • Strong verbal and written communication skills
  • Exceptional interpersonal skills
  • Effective time management and problem-solving skills
  • Be knowledgeable of the programs and resources on campus and in the community
  • Proficient with Microsoft Office Suite and Google Drive
  • Experience using social media as an engagement strategy
  • Experience with technology integration using programs such as Canvas, Zoom, and Canva
  • Must be available to participate in summer retreat events, evening activities, and social outings for SSP programs. AMPLE NOTIFICATION REGARDING EVENTS WILL BE PROVIDED.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

  • Provide college success coaching to assigned students either in group or individual setting.
  • Assist with transition to college life and the development of a college completion plan for incoming first-generation college students.
  • Assist students with achieving a better understanding of college success while also expanding knowledge of study strategies, note taking, time management and organizational skills.
  • Attend and actively participate in all scheduled department meetings, training, and SSP program events – any exceptions must be approved by the Dean of Student Support Programming.
  • Address student needs through programming and providing referrals to appropriate campus support services.
  • Regular communication and engagement with SSP Program Coordinators, student workers, mentors, and mentees.
  • Assist with management of department social media, webpage and portal updates. Also, take photographs at program events to share with program participants and partners.
  • Meet regularly with assigned students in both one-on-one and group settings.
  • Be familiar with all campus and community resources to assist students with challenges, including providing referrals to available support services.
  • Develop and maintain good rapport with students utilizing SSP program support services including assistance with main office operations.
  • Maintain professional integrity, privacy, respect, and sensitivity in mentoring all mentees.
  • Work with faculty, staff and students with diverse backgrounds including academic, socioeconomic, cultural, sexual orientation, and disabilities.
  • Keep your supervisor informed of activities, challenges, accomplishments, concerns, and dispositions of students utilizing SSP services.


  • Working Hours – set by Supervisor, minimum 25 hours per week, not to exceed 40 hours in any All hours MUST be entered in Time Works
  • Tuition Remission – up to 21 (9/9/3) credit hours per year (if the GA works the entire year including summer)
  • Stipend – $200 per working month (paid biweekly)
  • opportunity to participate in all expenses paid conferences and social outings hosted by CLS which helps to develop networking and leadership skills along with cultural awareness

TO APPLY: Review of resumes will begin immediately and continue until the position is filled.  Please submit a cover letter, resume and list of three professional references to