Information for students

Question: Has the University canceled in-person classes and/or closed its campus?

Answer: Beginning Monday, March 23, Rockford University transitioned all courses to online delivery. As of Thursday, March 26 the University made the decision to continue online delivery through the remainder of the spring semester.

Answer: Access to the campus is restricted to essential personnel, registered guests, and those students who are registered to remain living on campus.

Question: What are the University expectations for students that are remaining on campus?

Answer: Up until this point, we allowed students who wished to live on campus to continue to do so. We were able to accommodate those needs within the state’s Stay At-home order. Now that we will not return to in-person learning, we are asking all students to return to their permanent residence by April 4. If there are extenuating circumstances that prevent this, students will be able to appeal to remain on campus. Appeals will be reviewed on a case-by-case.
We are developing a plan to provide a prorated credit for room and board charges. We will provide the specifics on this as soon as possible, and information will be sent directly to students. Students should be watching their university emails closely.

Question: I am a student employee. Can I still work if I am on campus?

Answer: Most student employment jobs are not functioning at this time due to the transition of all courses moving to online delivery. For the student’s that are living on campus, there might be work available for you at this time. Check with your supervisor for more details.

Question: Will on-campus dining services still be available?

Answer: Food service is still available for students. Beginning Monday, March 23, daily hours will be 11 a.m. – 2 p.m., and 4 – 6 p.m.

Question: Are Forum Series events being cancelled for the semester and how will it affect my Forum course grade?

Answer: This semester’s Forum requirement has been canceled. All full-time students currently enrolled in the Forum course (CLFS 050) will receive the grade of P (pass) regardless of how many Forum events they attended.

For those who failed previous semesters of Forum, the Forum Committee will not accept any additional make-up essays this semester, due to the fact that the library is closed, making Forum recordings unavailable. Make-up essays submitted after today will be read beginning in Fall 2020. If you’re a graduating senior who owes make-up essays, please watch your Rockford University email for more information.

Question: How will this impact my planned International travel?

Answer: All planned international spring travel trips are canceled.

Question: How will this impact my participation in spring sports?

Answer: Difficult decisions have had to be made regarding the continuation of events and athletic competitions for virtually every college. The NCAA and our NACC conference have mandated the cancelation of all spring athletic practices and events, ending all spring sports.

Question: Will I still have access to Howard Colman Library and Center for Learning Strategies (CLS)?

Answer: Alongside the work done with our course offerings, The Center for Learning Strategies and the Library will also be available in an online format. Peer tutors, professional tutors, and supplemental instruction services will be delivered online. In addition, the Library will no longer be physically open and will move to operating remotely. Students will still have full access to our digital collection.

See the CLS announcements ( https://www.rockford.edu/announcement/cls-peer-tutoring-sessions-are-available-online/ and https://www.rockford.edu/announcement/cls-supplemental-instruction-si-sessions-are-available-online/) and the Library portal page for more specific information.

Students should also regularly check the my.rockford.edu COVID-19 and the Student Information section on the portal for updates.

Question: What if I need support or have an IT problem or question?

Answer: Emailing support@rockford.edu is the fastest and preferred method, but IT staff are checking the help desk voicemail (815-226-4127).

Question: Will the May 17 Commencement Ceremony be impacted?

Answer: The decision has been made to cancel our commencement ceremony scheduled for Sunday, May 17. We recognize the unique importance this day holds for our graduating seniors and their families and friends, along with our faculty and staff who find such joy in celebrating the accomplishments of our students. We are moving forward with plans for a virtual ceremony to take place in May, and diplomas will be mailed when available. We are also working on plans for an in-person ceremony this fall once we can safely gather together again. More details will be shared regarding this as soon as possible.

Question: How do I contact Student Administrative Services (SAS), the Office of Global Affairs or the Office of Admission during this time?

Answer: In support of the University’s transition to online instruction and out of an abundance of caution for the well-being of our students, faculty, staff, and prospective students; Rockford University has transitioned the student support provided by Student Administrative Services, the Office of Global Affairs, and the Office of Admission to e-mail and phone support. Staff members will be available to assist you from 8:30 a.m. to 5:00 p.m., and will return e-mail and voice mail messages as soon as possible.

SAS remains open and is encouraging communications via phone and email. Students are asked to contact the office ahead of time to schedule drop off or pick up of paperwork.

SAS: Email: sas@rockford.edu; Phone: 815-394-3700
Undergraduate Admission: Email: admissions@rockford.edu; Phone: 815-226-4050
Adult and Graduate Admission: Email: graduate@rockford.edu; 815-226-4050
Office of Global Affairs: Email: globalaffairs2@rockford.edu; 815-226-4138

Information for Alumni

Question: Are Alumni events still being held?

Answer: At this time all alumni events have been canceled until further notice. The alumni office will continue to communicate updates and additional opportunities to continue to engaging with one another and the University.

Question: Will the University continue to solicit donations?

Answer: Just as the COVID19 global pandemic has caused financial setbacks for many individuals, it has hit the University as well. We have the obligation to continue providing a quality academic experience to our students. There are additional costs associated with going to a 100 percent online model and our general operational expenses are not changing. Now more than ever, we are asking our alumni and friends who have been so generous in the past, to step up as they are able to help us move forward. Please continue to visit www.myrockfordstory.org for updates and additional ways you can help.

Question: How can I get ahold of alumni office staff regarding any questions or to make a donation?

Answer: For any questions regarding upcoming alumni events or to give a gift, you can email alumni@rockford.edu or feel free to contact Director of Annual Giving and Alumni Engagement Nicole Clewer (nclewer@rockford.edu; 815-394-5111) or Assistant Vice President for Development Denise Noe (DNoe@rockford.edu; 815-222-4956).

Disease Prevention

Question: What measures is the University taking to minimize the health risk of COVID-19 among its campus community?

Answer: Rockford University has convened its Emergency Operations Policy Group and Campus Incident Response Team to ensure the University is actively assessing the most current information and guidance related to the spread of COVID-19 (Coronavirus) and Influenza. Rockford University administrators are working closely with the Winnebago County Health Department (WCHD) to ensure we’re ready to respond to the latest developments surrounding the coronavirus disease 2019 – COVID-19.

Additional cleaning is being conducted in all public and common areas, including residence halls. Social distancing is being practiced and enforced.

Rockford University will continue to follow all government-issued advisories from the Centers for Disease Control and Prevention (CDC), the U.S. State Department, the Winnebago County Health Department (WCHD), and the Illinois Department of Public Health (IDPH).

Rockford University is operating in accordance with the State of Illinois Executive Order 2020-10.

Events and Large-Scale Gatherings

Question: Is the University canceling, altering or postponing any performances, events or other large-scale on/off-campus gatherings?

Answer: Most events on campus, both internal and external, will be canceled through the remainder of the spring term. This includes all student clubs and organization events of more than 10 people, performances, Forum Series events and any other special events on campus.