Department: Operations

Dates of Employment: 8/1/13 to 7/31/14

Summary:

The Operations GA will provide logistical and baseline project management support for AVP of Operations.  While specific work will be tailored to match the career and academic goals of each student holding this position, the work will generally consist of organization of strategic initiatives, assist in capital project management, and general office work in partnership with AVP of Operations.

Essential Duties and Responsibilities:

• Assist in various projects as assigned
• Organize meetings and other logistical support for Large Capital Projects
• Coordinate work process improvement exercises
• Coordinate various strategic and tactical initiatives as assigned
• Assist in preliminary financial and budgetary work for all Operation Departments
• Assist AVP Operations in any contract discussions that may occur
• Support office of AVP Operations with various general office work
• Other duties as assigned

Education and Experience:

• Bachelor's degree in business or other related and applicable field
• Must be admitted into Rockford College MAT or MBA program
• Working knowledge of Excel and other Microsoft office suite products
• Working knowledge and/or aptitude of operation departmental focuses
• Ability to actively participate in professional meetings including presenting in front of audiences
• Ability to prepare professional reports and communicate findings effectively to a range of audiences

Physical Demands:

The physical demands of this position will be that of general office work.  Work in the Operations Departments demands that person within this position will need to walk around buildings and various mechanical rooms.  Personal protective equipment will be issued when necessary.

How to Apply:

Email resume, letter of interest, and references to:

Nichole Hoey, Human Resources

nhoey@rockford.edu

Department:  Athletics

SUMMARY:

1. To foster, mold, guide, lead and direct student athletes towards a quality educational experience in order to obtain the ultimate goal of a degree.
2. To assist in developing a successful athletic department.
3. Position runs from 8/1/13 to 7/31/14

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Individual student athlete meetings
• Weekly study table sessions
• Set up individual tutoring and learning sessions through the usage of Rockford College programs.
• Classroom attendance and grade checks
• Strength and conditioning supervision
• Coordination of special departmental projects
• Other duties as assigned

EDUCATION and/or EXPERIENCE:

• Bachelor's Degree
• Must be admitted into the MAT or MBA program
• Possess a valid driver's license
• Excellent communication skills, both oral and written
• Excellent organizational skills and attention to detail
• Must be willing to take initiative and work hard

PHYSICAL DEMANDS:

The physical and mental demands of this position are representative of those that must be met by an employee to successsfully perform the essential job functions of an assistant in athletics.  While performing the duties of this job, employee is regularly required to use hands to finger, handle, feel objects, tools or controls, and talk and hear.  The employee frequently is required to sit and reach with hands and arms.  The employee is frequently required to stand, walk, stoop and kneel.  The incumbent may occasionally lift and/or move up to 45 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

HOW TO APPLY:

Email letter of interest, resume and references to:

Nichole Hoey, Human Resources

nhoey@rockford.edu

Dept:        Jane Addams Center for Civic Engagement

Summary:

The Graduate Assistant for JACCE will assist in the day to day operations and will report directly to the Director of JACCE.  The primary emphasis of this position is to assist with the Jane Addams Service Fellows Program with the goal to provide leadership and guidance to Fellows.  This postion will run from August 1, 2013 through July 31, 2014.

Essential Duties and Responsibilities:

• Become familiar with Kent Center and RC Community Partners
• Be knowledgeable of the resources available on campus to all students
• Assist in planning and implementing training for the Jane Addams Service Fellows
• Review/ revise current forms as needed
• Observe/ shadow fellow meetings with director
• Once Director and GA feel comfortable, GA will conduct meetings unsupervised and will have their own supervisory role
• Facilitate bi-monthly Jane Addams Service Fellows meetings
• Meet 1:1 with Fellows once a month and as needed
• Assist Fellows with planning their programs/ events
• Assist Fellows in completeing their required forms/ paperwork
• Build relationships with new and current Community Partners
• Be knowledgeable of Community Partners and the United Way website.
• Responsible for the tracking of service hours on/off campus
• Follow-up/ visit in person with Community Partners where Fellows are serving
• Maintain Correspondence with Communty Partners
• Approve all posters/ bulletin board materials before sending to copy center
• Work collaboratively with faculty and staff across campus
• Assist in recruiting and selecting Jane Addams Service Fellows
• Assist in updating the Portal, Website and Facebook with Fellows Events/ Programs
• Assist Director in the planning and implementation of New Student Orientation Fall and Spring
• Assist in coordinating the PLUNGE, Jane Week, Homelessness Week, Green Week
• Meet 1:1 with Director on a monthly basis or as needed
• Attend the JACCE Board
• Complete end of the month, semester, and year status reports on programs and events
• Assist in overall program planning
• Complete specific Orientation tasks assigned
• Research "Best Practices" in developing community partners and service opportunities and other topics as needed
• Other duties as assigned

Education and/or Experience:

• Bachelor's Degree
• Must be admitted to the MAT or MBA program
• Ideal candidate will have undergraduate experience in student life/ student development and be familiar with co-curricular activities in higher education
• Experience in Microsoft Office: Word, Excel, PowerPoint and Publisher
• Experience in a variety of social media.

Physical Demands:

The physical and mental demands of this position are respresentative of those that must be met by an employee to successfully perform the essential job functions.  While performing the duties of this job, employee is regularly required to use hands to finger, handle, feel objects, tools or controls and talk and hear.  The employee frequently is required to sit and reach with hands and arms.  The employee is frequently required to stand, walk, stoop and kneel.  The incumbent may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

How to apply:

Email a letter of interest, resume and references to:

Nichole Hoey, Human Resources

nhoey@rockford.edu

Job Title:        Graduate Assistant

Department:  Student Administrative Services (SAS)

FLSA:             Graduate Assistant Level 2

Job Summary:  Appointments begin August 1st and continue through July 31st of the following year. Graduate Assistants should expect their commitment to average at least  25-30 hours per week, depending on the position.   The incumbent of this position will be responsible for analyzing and answering questions (face to face or over the phone) about students’ academic progress, financial aid and accounts as well as preparing/entering financial aid packages. This position is also responsible for processing and maintaining student records, distribution of cash for check cashing and petty cash distribution as well as working with students to set up acceptable payment arrangements.    This position will work with current and prospective students in a proactive manner to insure they meet all deadlines for academic and financial related procedures.  Other responsibilities include preparing various pieces for mailing/distribution (e.g. financial aid packages, grades, registration materials and account statements/bills). 

General Expectations:

Ø  Provide efficient, professional and accurate information in a manner which fosters/supports respect for all members of the Rockford College community.

Ø  Respond with "sense of urgency” to all customers’ questions and/or concerns.

Ø  Maintain/foster positive atmosphere to ensure all "transactions/contacts” are handled with the highest level of customer service.

Ø  Knowledgeable/proficient in all standard procedures of registration, student accounts and financial aid.

Ø  Knowledgeable about procedures of other departments and contact information to accurately direct customers as needed.

Ø  Promote/adhere to goals of increasing retention rates and communicate concerns to appropriate person(s) to ensure this goal.

Ø  Represent the Student Administrative Services department on various college committees.

Ø  Participate in functions that have a direct link to SAS (e.g. R.O.A.R. and Transfer Registration events).

Principal Activities:

Ø  Knowledgeable of procedures for contacting students and collection of student accounts with outstanding balances.

Ø  Attend various training sessions offered through ELM, ISAC, and ILASFAA.

Ø  Assist students, parents, faculty and staff with questions by providing answers with regards to all services provided by SAS.

Ø  Accurately direct students, parents, faculty or staff to appropriate persons for all other campus services.

Ø  Process all forms needed for registration such as: registration cards, add/drop, degree declaration(s), and graduation.

Ø  Assist students in processing of any financial aid related forms.

Ø  Disburse (in accordance to rules/regulations) financial aid advances and cash returns to students with account credits as well as cash student payroll checks

Ø  Enter data/maintaining student accounts/records to ensure all balances are accurate and students receive current information.

Ø  Ensure petty cash requests are processed within the approved procedures and disburse when verified/approved.

Ø  Assist in preparing various communications from SAS including financial aid packages, grades, registration, account statements and other mailings as needed.

Ø  Responsible for the timely and accurate filing of all forms received from students, faculty or staff.

Ø  Apply loan checks and electronic fund transfers to student accounts.

Ø  Assume Additional duties as assigned by the AVP  For  SAS

Education:

Bachelor Degree

Requirements:

All candidates must be admitted into the MAT or MBA program (provisional admittance accepted during the first sememester of employment).

Prefer a minimum of three years of experience in at least one of these areas: customer service, financial aid or retail sales.

Skills and Certifications:

Proven customer service skills

Strong organizational skills

Strong verbal and written communication skills

Strong attention to detail and ability to work effectively in a fast paced, multi-task oriented environment.

Proficient in MS word, MS excel and "data” programs

Description: Assist in the day to day operations of Student Success and Retention. This position will assist in the implementation of student programs with the goal to retain students through graduation.

Qualifications:

~Be self motivated and have ability to work independently

~Excellent verbal and nonverbal skill to communicate with students through emails and phone calls

~Knowledge of excel to utilize spreadsheets to maintain data and as a documentation tool

~ Experience in student life/student development beneficial

~Flexible hours- some evenings will be required and occasional weekends. Minimum 25 hours per week.

~Enrolled in the MAT or MBA program

Starting Date- ASAP

Please contact Rebecca Factor, Director of Student Success and Retention at rfactor@rockford.edu or 815-226-4004.

Description: 

Assist Director with day-to-day needs of administering program and providing service to students.

ELI provides a serious but fun and fast-paced working environment.  The GA will have many responsibilities but also the empowerment and flexibility necessary to carry out his/her assigned duties.

Qualifications: 

GA must possess strong interpersonal skills and ability to interact with people from many different countries and cultures.

Must be enrolled in the MAT or MBA program.

Be self motivated and have ability to work independently

Flexible hours- some evenings and occasional weekends may be required.

Starting date: ASAP

Please contact Sam Bandy, Director of ESL at sbandy@rockford.edu.