EDP: Seminar #6 - Conflict Management and Resolution
Tell a Friend About This EventTell a Friend

EDP: Seminar #6 - Conflict Management and Resolution

5/8/2014

When: 05/08/2014
8:00 AM - 11:00 AM
Where: 5100 East State St
Rockford  
Contact:
Lauren Kepler

Registration Information
Online registration is closed.
Details

In any work situation, there will be conflict.  This seminar discusses how to manage and resolve conflict in a way that continues to encourage future discussion and exchange of ideas while leaving co-workers able to communicate productively.  Concepts of active listening, clear explanations, asking and answering questions, working across generational and cultural differences, having difficult discussions while maintaining a professional demeanor are all key skills taught through discussion, role playing and exercises.  This seminar is an especially good for teams for whom conflict has become a barrier to productivity and achievement of goals.  

Recommended Books/Articles:

  • Leading Through Conflict – How Successful Leaders Transform Differences into Opportunities by Gerzon
 
 

« Go to Upcoming Event List
Community Search
Calendar of Events

7/31/2014
EDP: Seminar #18 - Human Resource Management

8/4/2014
Regents Golf Play Day

8/7/2014
EDP: Seminar #19 - Negotiating

Latest News