EDP: Seminar #6 - Conflict Management and Resolution
Register Tell a Friend About This EventTell a Friend

EDP: Seminar #6 - Conflict Management and Resolution  Export to Your Calendar


When: 11/20/2014
8:00 AM - 11:00 AM
Where: 5100 East State St
Lauren Kepler

Registration Information
Online registration is available until: 11/20/2014

In any work situation, there will be conflict.  This seminar discusses how to manage and resolve conflict in a way that continues to encourage future discussion and exchange of ideas while leaving co-workers able to communicate productively.  Concepts of active listening, clear explanations, asking and answering questions, working across generational and cultural differences, having difficult discussions while maintaining a professional demeanor are all key skills taught through discussion, role playing and exercises.  This seminar is an especially good for teams for whom conflict has become a barrier to productivity and achievement of goals.  

Recommended Books/Articles:

  • Leading Through Conflict – How Successful Leaders Transform Differences into Opportunities by Gerzon

« Go to Upcoming Event List
Community Search
Calendar of Events

9/12/2014 » 10/10/2014
Fables & Fairy Tales: The Paintings of Stephen Warde Anderson

and Miss Reardon Drinks a Little

10/2/2014 » 10/23/2014
NICNE Certificate in Nonprofit Management Program - Course 1

and Miss Reardon Drinks a Little

and Miss Reardon Drinks a Little

Latest News