This overview in communication styles handles all types of communications: interpersonal, written, oral and non-verbal as well as how to articulate messages professionally using positive message framing, questioning and listening techniques.  This seminar is the foundational course for all communication related seminars to follow in the leadership program and an important primer for anyone in a leadership position.  Skills and tactics learned in this seminar can help make a good leader clear and effective in critical communication techniques.  How do good leaders ‘frame’ messages so as to be clear and effective?  What questions does a leader make sure to answer in order to effectively translate to the audience both direction and the need for action?  How do you deliver a difficult message?  How do you gain organizational understanding? And finally, how, as a leader, do you move from understanding to action?  

Recommended Books/Articles:     

• Great Communication Secrets of Great Leaders by John Baldoni ·        
• Lead With Purpose by John Baldoni